Q. How to verify product quality?
a. East Gifts understands that you must want to understand products 100% in order to be assured and make purchase them. Therefore, East Gifts provides with the thoughtful sample delivery service. When you feel like knowing further about products of East Gifts, we will send samples to you in advance so that you can have a thorough understanding of the product quality.  

Q. Does price inquiry mean order placement?
a. The website of East Gifts enables you to have an overview of all kinds of gifts but you cannot make purchase directly on the website. “Add to my price inquiry slip” lets you ask East Gifts about product price and ask related questions before you purchase and the actual purchase is done through direct phone contact with you from East Gifts and then official order placement.  

Q. How to add products into the price inquiry slip?
a. Once you find a product whose price you would like to inquire about on the website of East Gifts, you can click on “add to my price inquiry slip” to the right of the product picture and begin the price inquiry flow. You can use “my price inquiry slip” at the top right of the homepage to review the list of products you have chosen to have price inquiry on.  

Q. Price inquiry flow briefing
a. East Gifts will provide you with a simple and secure price inquiry flow which does not require membership. The friendly and easy-to-understand instructional flow screen ensures easy and relaxing price inquiry and shopping experience.

Price inquiry for the first time:
Select a product >> Add to my price inquiry slip>> Fill in basic information>>Confirm price inquiry checklist >> Complete price inquiry  

Q. Is it possible to change the quantity and products in price inquiry?
a. To ensure security of your shopping record, East Gifts has no right to make changes to the price inquiry data of its members¡¦ and hence once established, the quantity or the product cannot be altered. Please bear with us! Or, please give us a call and let us know the information that you intend to revise. We will assist you.